Inside Sales Representative

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JOB TITLE:               Inside Sales Representative

SUERVISOR:            Inside Sales Manager

DEPARTMENT:        Selling

STATUS:                  Non-Exempt (Hourly)

LOCATION:              Two Harbors, MN

Job Summary:

This position is responsible for completing quotes, booking production orders and assisting with sales functions.


  • Follows directions for reporting, accuracy and timeliness of all RFQ, quotes, reports
  • Assist with the technical side of quotations.
  • Prepare RFQ and quotes as required.
  • Ensure the accuracy of quotes issued by the inside sales department and follow the inside sales


  • Process PO’s customer orders with accuracy and ensure that they are booked ASAP.
  • Prepare sales materials for special meeting with dealers.
  • Learn and master SalesForce CRM and be comfortable training and instructing staff as required.
  • Make recommendations for improvements in process to the Director of Sales and Inside Sales     Manager.
  • Answer dealer questions or direct to the correct department and follow up. Ensure salesmen are copied.
  • Report to Inside Sales Manager and Director of Sales on weekly basis regarding weekly workload and lists of work outstanding.
  • Other duties as assigned.

Required Skills/Abilities:

  • Positive, team-oriented attitude.
  • Strong written and verbal communication skills.
  • Attention to detail.
  • Works well with others.
  •    Mechanical background ideally with a previous manufacturer.
  •   Experience working with a dealer sales model.
  •   Able to work and complete tasks to deadlines.
  •   Strong math skills.
  •   A dedication to accuracy under pressure.
  •   The ability to handle challenging conversations with dealers and sales personnel.
  •   Excellent scheduling skills.

Education and Experience:

  • High School Diploma or GED.
  • One (1) year to three (3) years of experience in sales.
  • Prior experience in manufacturing environment preferred.
  • Experience with CAD software (Solidworks) preferred.
  • Experience with an ERP (Epicor) preferred.
  • Experience with SalesForce CRM preferred.
  • Proficient in the following software: Excel, Word, and PowerPoint.

Physical Requirements:

  • Prolonged periods sitting.
  • Must be able to lift up to 25 pounds at a time.