NE Regional Business Manager

Job description

SERCO LOADERS

Regional Sales Manager - Northeast, USA

· Territory: Northeast, USA (ME, VT, NH, MA, RI, CT, NY, PA, MD, WV, VA, NJ, DE and DC)

· Product Line: Serco Loaders

· Industries: Material handling industries such as Forestry, Tree Service, Storm Cleanup, Metals and Waste Recycling, and Railroads

Challenges related to the position of Regional Sales Manager - Northeast, USA.

Reporting to the Sales Manager and in collaboration with the Inside Sales team, the Regional Sales Manager will maintain and develop GRYB International’s product lines more specifically products of Serco Loaders in the Northeast USA (ME, VT, NH, MA, RI, CT, NY, PA, MD, WV, VA, NJ, DE and DC).

· Promote and sell Serco Loaders equipment’s and services in the assigned territory to existing customers and by soliciting new customers [e.g., scheduling site visits, conducting sales blitzes, site visits and familiarization tours, representing the company at trade shows, cold calling, etc.] in the industries of Forestry, Tree Service, Storm Cleanup, Metals and Waste Recycling, and Railroads.

· Maintain and increase customer base and orders.

· Ensure after-sale follow-up and optimize customer satisfaction and experience.

· Research, qualify and prospect new customers and markets.

· Hand over orders to internal sales and make the necessary arrangements to satisfy customers while respecting GRYB International’s criteria [delivery time, applicable discounts, other fees, warranty, etc.].

· Follow up with customers and resolve problems.

· Be innovative in the proposed solutions.

· Be proactive.

· Be a seasoned representative with a hunter mentality.

· All other related responsibilities.